Security and Encryption:
Flightfactory.co.za servers use Secure Sockets Layer (SSL), an encryption technology that works with Microsoft Internet Explorer, Mozilla Firefox, Google Chrome, Safari, Netscape, and AOLs browser, so that only Flighfactory.co.za’s servers can understand / process client (users’) personal information. The SSL encryption is setup by LetsEncrypt.
Flightfactory.co.za has access to basic information, such as e-mail address’ and names, no credit card, bank account details or any other sensitive data can be accessed by Flightfactory.co.za staff or servers.
Flightfactory.co.za or any of it’s staff shall not be liable for failure of travel service suppliers, including but not limited to, all airlines, OTA’s (online travel agencies), general transport / accommodation suppliers and financial services, such as credit card processors and banks.
Flightfactory.co.za is an OTA (Online Travel Agency) that provides clients (users of the website) with a flight search engine to search and book flight tickets. Flightfactory.co.za does not issue or validate flight tickets. Flightfactory.co.za, in providing flight ticket services, does not guarantee or insure the services to be provided by any supplier, the financial position of such suppliers or the reimbursement to you from any loss experienced as a result of the financial condition of such supplier.
Visa and Entry Documents:
All cleints (users) are advised to verify travel documents (transit visa/entry visa) for the country through which they are transiting and/or entering. Reliable information regarding international travel the consulate/embassy of the country(s) you are visiting or transiting through.
Flightfactory.co.za does not provide any visa or travel document services and will not be held liable for any errors or misinformation regarding visa’s or travel documents.
Refunds and Cancellations:
Any services / products bought through Flightfactory.co.za can not be refunded if the service add-on for refunding is included or if the service / product description does not explicitly state a refund policy. Flightfactory.co.za is not able to refund clients (users) for any services / products as these are directly purchased from suppliers and not from Flightfactory.co.za. If clients (users), wish to obtain a refund for their product / service, please contact Flightfactory.co.za at firstname.lastname@example.org and be sure to include your booking reference number and Flightfactory.co.za will do its best to process a refund or direct the client (user) to an alternative.
By using the flight search engine and other website functionality on https://flightfactory.co.za, you agree to the above terms.